1. Introduction
Welcome to StreamRun. We respect your privacy and are committed to protecting your personal data. This Privacy Policy describes how StreamRun ("we", "us", or "our") collects, uses, and discloses your information when you use our lead generation platform and services.
This Privacy Policy applies to all users of our website and services. By using our Service, you agree to the collection and use of information in accordance with this policy.
2. Data Controller
StreamRun is the data controller responsible for your personal data collected through our platform. Our contact information is:
3. Information We Collect
We may collect, use, store and transfer different kinds of personal data about you, including:
3.1 Personal Information
- Identity Data: name, username, title
- Contact Data: email address, telephone numbers, billing address
- Financial Data: bank account and payment card details
- Transaction Data: details about payments and services you have purchased
3.2 Technical Data
- IP address, browser type and version
- Time zone setting and location
- Browser plug-in types and versions
- Operating system and platform
- Information about how you use our website and services
3.3 Usage Data
- Information about how you use our website and services
- Campaign performance data
- Lead generation metrics and analytics
4. How We Use Your Data
We use your data to:
- Provide and maintain our Service
- Process your transactions and manage your account
- Communicate with you about our services
- Provide customer support and respond to your requests
- Improve our services and develop new features
- Comply with legal obligations
- Protect against fraud and ensure security
5. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Contract Performance: To provide our services and fulfill our contractual obligations
- Legitimate Interests: To improve our services, prevent fraud, and ensure security
- Legal Compliance: To comply with applicable laws and regulations
- Consent: Where you have given specific consent for certain processing activities
6. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our platform
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly consent to sharing your information
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Employee training on data protection
- Incident response procedures
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:
- Account data: For the duration of your account plus 7 years for legal compliance
- Transaction data: For 7 years for accounting and legal purposes
- Marketing data: Until you withdraw consent or object to processing
- Technical data: For 2 years for security and service improvement purposes
9. Your Rights
Under applicable data protection laws, you have the following rights:
- Access: Request access to your personal data
- Rectification: Request correction of inaccurate personal data
- Erasure: Request deletion of your personal data
- Restriction: Request restriction of processing
- Portability: Request transfer of your data to another service
- Objection: Object to processing based on legitimate interests
- Withdraw Consent: Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the information provided in Section 2.
10. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and advertisements
- Improve our services and user experience
You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our website.
11. International Data Transfers
Your personal data may be transferred to and processed in countries other than your country of residence. We ensure that such transfers are protected by appropriate safeguards, including:
- Adequacy decisions by relevant authorities
- Standard contractual clauses
- Binding corporate rules
- Certification schemes
12. Children's Privacy
Our Service is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our Service after any modifications constitutes acceptance of the updated Privacy Policy.
14. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
We will respond to your inquiry within 30 days of receipt.